Frequently Asked Questions Helpful Answers from the Team at Bay Animal Hospital
At Bay Animal Hospital, we understand that pet parents have questions, and we’re here to help. Below, you’ll find answers to some of the most frequently asked questions about our services, policies, and patient care. Whether you’re a first-time visitor or a longtime client, our goal is to provide clear, honest information that supports your pet’s health and your peace of mind.
This page is designed to be a reliable resource for clients in Essexville, Bay City, Midland, Saginaw, Unionville, Caseville, and surrounding areas.
Do you spay or neuter rabbits?
Yes. In addition to cats and dogs, we offer spay and neuter procedures for rabbits. Please call us to learn more or to schedule a consultation for your rabbit.
Do you offer ultrasound services?
Yes. Bay Animal Hospital provides in-house ultrasound imaging as part of our diagnostic capabilities. This non-invasive tool helps us evaluate internal organs and detect medical conditions quickly and accurately.
Do you provide boarding services?
No. We do not offer boarding services at this time.
Do you offer grooming services?
No. We do not provide grooming services. However, our team can offer recommendations upon request.
Do you offer laser therapy?
Yes. We are proud to offer laser therapy for pain management and post-operative recovery. This treatment helps reduce inflammation, promote healing, and improve mobility in both acute and chronic conditions.
Do you accept walk-ins?
No. To ensure each pet receives dedicated time and attention, we operate by appointment only. Please request an appointment online or call us at (989) 893-4549 to schedule your visit.
Do you provide emergency care for non-clients?
At this time, our urgent care services prioritize the needs of our existing patients. However, we understand that emergencies can happen at any time, and we will always do our best to assist any pet in need when availability allows and our team is not at capacity.
Do you offer toenail trims?
Yes. We offer toenail trims for both cats and dogs. This service can be added to your pet’s wellness visit or scheduled separately as needed.
Is payment due at the time of service?
Yes. Full payment is due at the time of service. We provide detailed estimates in advance and are happy to discuss available payment options with you.
Do you accept CareCredit?
Yes. Bay Animal Hospital accepts CareCredit, which allows you to finance your pet’s care through monthly installments. Learn more at carecredit.com.
Do you accept pet insurance?
Yes. While we do not bill insurance companies directly, we’re happy to provide the necessary documents to help you submit a claim to your provider.
Still Have Questions?
If your question wasn’t answered here, we’re happy to help. Give us a call at (989) 893-4549 or contact us online to speak with a member of our team.
We’re here to make veterinary care as transparent, supportive, and accessible as possible.