Existing Client Form

Thanks for being part of our Bay Animal Family! Please complete our Existing Client Form prior to your returning visit. This allows us to retrieve your file, streamline check-in, and prepare for your pet’s needs in advance. We can’t wait to see you again!
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We appreciate you continuing to trust our team with the care of your family! Please review our protocols carefully:

-If you are unable to make a scheduled appointment, we ask that you notify our office at least 24 hours in advance via phone or email.

-If no attempt is made to cancel within 24 hours of the appointment, a $35 fee will be required before scheduling your next visit.

-If you miss a scheduled appointment without notice, a $35 fee will also be required before booking your next visit.

-If you arrive more than 15 minutes past your scheduled appointment time without contacting our office, your appointment will need to be rescheduled for the next available date.

-As the primary owner of the pets on this account, you assume financial responsibility for all approved services provided to the pet(s) on this account.

-Payment is due at the time of service, and a deposit may be required for extensive treatment plans.

At Bay Animal Hospital, we vow to treat every client and patient with care and compassion. In return, we kindly ask that our clients treat our team with the same kindness and respect. Thank you.

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